Location:Ailsa Craig, Ontario, Canada
Last Updated:[December 4, 2025 At Ailsa Craig Village Pottery we are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial guidelines. This Privacy Policy explains how we collect, use, and safeguard personal information from customers who visit our physical retail store. 1. Information We Collect We may collect the following personal information: Name Contact details you voluntarily provide (email address or phone number) Purchase information (products purchased and related preferences) Marketing interaction data (your engagement with our promotions or targeted ads) We do not store or collect payment card numbers; these are processed securely by our payment processor. 2. How We Use Your Information We use the information we collect for the following purposes: Customer service and assistance Processing returns, exchanges, or special orders Optional promotional communications (only if you provide consent) Running targeted advertising campaigns Understanding customer interests to improve our products Meeting legal or regulatory obligations 3. Targeted Advertising With your consent, we may use your name or contact information to: Create custom audiences for advertising on platforms like Facebook, Google, or Instagram Send you personalized promotions or updates Offer you products or services that may match your interests Any customer lists used for advertising are encryptedbefore being shared with third-party platforms. You can opt out of targeted ads at any time—see Section 8. 4. Sharing Your Information We do not sell your personal information. We may share your information only with: Marketing service providers who help deliver targeted advertising Service providers assisting with store operations Law enforcement or government authorities, if legally required All third parties are bound by confidentiality and may only use your information to perform the services we request. 5. Consent By providing your personal information in our store (e.g., entering your name for a mailing list or survey), you consent to its use for the purposes described in this policy. You may withdraw your consent at any time by contacting us. 6. Data Security We use reasonable administrative, physical, and technical safeguards to protect your information from loss, misuse, or unauthorized access. However, no security system is perfect; absolute security cannot be guaranteed. 7. Data Retention We retain personal information only as long as necessary to: Fulfill the purposes for which it was collected Satisfy legal record keeping requirements Support ongoing marketing activities for which you have provided consent You may request deletion of your information at any time (see Section 8). 8. Your Rights (PIPEDA) Under PIPEDA, you have the right to: Access your personal information Correct inaccurate or incomplete information Withdraw consent for future marketing or advertising Request deletion of your personal data Ask how your data has been used or shared To make a request, contact us using the information below. 9. Contact Us If you have questions about this Privacy Policy or would like to make a privacy request, you can reach us at: Ailsa Craig Village Pottery
Ailsa Craig, Ontario, Canada
Email:acvpottery@gmail.com
Phone: 519-293-3339 10. Changes to This Policy We may update this Privacy Policy from time to time. Updated versions will be made available in-store and, if applicable, online. The “Last Updated” date will reflect the latest changes.